How do I purchase a wrap?

Our wraps are available exclusively in our online shop, and releases are announced on our Facebook page at the time of the listing.

Where are you wraps made?

Our wraps are made exclusively in the United States, from loom to finishing.

Where is your mill?  Where is your finishing done?

Our mills are among few of the remaining jacquard mills still functioning in the United States. We have worked hard to develop a strong relationship with our mills and value our relationships with them and the trust that implies.  We are proud to be the first American wrap manufacturer to have developed weaving expressly for babywearing with mills open to experimentation and innovation.  Our wraps are sewn locally to our specifications.

Are your textiles organic?

Not all of our textiles are certified organic, but we do carefully consider our sources regarding manufacturing process, carbon footprint, and natural sustainable fibers.

Are your wraps handwoven?

No, our wraps are made on reclaimed jacquard looms, under the direct supervision of weaving professionals.  No textile is ever left unattended during production, and all our mills pay a fair living wage to their employees.

Do you sell to retailers?

Our Form wraps are currently available exclusively on the Pavo Form website, our Guild wraps are available on the Pavo Textiles website.

May I test a sample?

This may be our most frequently asked question, and we appreciate your willingness to help! Please tell us a little about yourself, link us to your blog or page, and send us a sample review for consideration, if you have one. We welcome feedback at any stage, from anyone.

Which wrap is good for my baby?

We make every attempt to accurately describe our products in order to make your selection easier.  A wrap described as heavy weight will not be especially comfortable for a newborn, and a wrap described as light or thin may not work well for a toddler.

Until what age can I wrap my child?

You may wrap your child as long as mutually desirable. You may notice around age one the child would rather be independent, but will still submit to being wrapped for naps, or walks outdoors, or to be calmed down. Some children go through a "wrapping strike" but return to wrapping after a few months. Some parents carry a wrap on long hikes with a toddler who can often make the trek one way, but would prefer to be worn for the way home.  If your child has a disability he or she may want or need to be worn for a longer time.  

When should I start wrapping my baby?

We suggest wrapping your baby after four months, and not back wrapping your baby until age one.  If you do choose to wrap your baby before four months of age you must pay special attention to your baby's airway and chin and neck position.  Please see our Safety page for more information.  

How do I care for my wrap?

Our wraps arrive to you in loom state, without a finishing wash, because of this we recommend a one cold wash without spin, and gentle cycle for subsequent washing. Please do not use color catchers. Tumble dry on low/delicate.  Ironing is strongly encouraged to prevent premature wear at the rails and other highly creased areas. Please inspect your wrap every time you wear your baby for signs of damage.

What is your return policy?

Pavo Textiles will accept returns and exchanges of unwashed items in the original packaging within 15 days of receipt. lease see our Terms & Conditions page for full details.

How do you ship? How quickly?

We ship priority mail via USPS for both domestic and international orders. We ship within one week of purchase, barring weekends and holidays.  Please see our Terms & Conditions page for more details.

Do you ship internationally?

Yes, we ship internationally via USPS using Priority International.  Please see our Terms & Conditions page for more details.

What payment methods do you accept?

You may use MasterCard, VISA, and American Express. International cards are accepted, please select MasterCard for Maestro, Cirrus, Solo, and Switch.

What if I would like to use PayPal?

We do not accept PayPal at checkout.  You may access your PayPal balance with your PayPal debit or credit card, both options work well on our site.

Is your site secure for payment?

All transactions are secure and encrypted, and we never store your credit card information. Payments are processed through Stripe. Payment information is also governed by Stripe's privacy policy.

Are you complaint with the Consumer Product Safety Improvement Act of 2008?

Yes, we comply with CPSIA. The requirements include product tracking information for recall, and appropriate labeling.  Please register your wrap on our Product Registration page.

Do your wraps conform to ASTM F2907-12?

Yes, our wraps meet or exceed all ASTM requirements for Sling Carriers.